Aussie.Automations

How to actually get more Google reviews for your trade business

Aussie Automations · Guides

Reviews are the single biggest trust signal a local trade business has — more than the website, more than the logo on the ute. Most tradies know this. Most still only have a handful of reviews. The gap isn't quality of work. It's timing.

Why asking in person doesn't work well

Asking a customer to leave a review right as you're packing up the van puts them on the spot, and most people say "yeah sure" and then never actually do it once you've driven off. It's not that they didn't mean it — it's that the moment passed and nothing brought it back to mind.

The window that actually converts

The highest response rate comes from a message sent once the job is done and the customer has had a moment to see the result — not immediately as you're leaving, and not so late they've forgotten the details. A short text or email with a direct link straight to the review box (not just "search us on Google") removes almost all the friction.

Three things that make the difference

• Automatic timing. The request goes out the moment a job is marked complete — not whenever you remember to send it.
• A direct link. Straight to your Google review box, not a generic "find us online."
• One ask, not a nag. A single well-timed message outperforms a string of follow-ups that start to feel like pestering.

Set up once against your existing job list or calendar, this becomes something that just happens after every job — no extra step for you or your team.